Insights
Stay informed and connected with what’s happening at Competitor IQ.
Welcome to our Insights Hub, where you can access our official company news and professional perspectives on trends and topics impacting our industry in one location.
Creating Better Conventions with Real-Time Event Feedback
Discover what convention attendees want from their experience. Here’s how event leaders are creating better conferences through attendee feedback.
Cleaning Up Your AI Strategy: Data Modernization and the Future of Retail
The future of retail lies in data modernization. Learn how to prepare your data for agentic artificial intelligence to generate better decisions.
How Human Intelligence Delivers a Competitive Edge in Retail Data
Discover the pros and cons of data democratization, and why human intelligence is the universal data key that unifies fragmented views.
Check the Stitching: Is Your Omnichannel Talking to Each Other?
Find out what makes your customers tick through omnichannel retail. Like any other relationship, it comes from listening to them at every step.
Striking a Balance Between Retail Security and A Better Customer Experience
Trying to balance retail security and frictionless customer experience? Find out what customers say they want, and what you should do about it.
Why Locking Up Merchandise isn’t Working: Revamping your Loss Prevention Strategy
Is your Loss Prevention strategy hurting your sales? Discover why locking up merchandise is damaging consumer trust and why they’re shopping elsewhere.
Breaking the Silos: Why Unified Commerce is a Solid Strategy for the Modern Journey
It’s time to move beyond omnichannel silos. Discover why a “single brain” for inventory and data is the only way to survive the 2026 retail margin squeeze.
Revenue Over Vanity: Why You Shouldn’t Believe Your Net Promoter Score
Don’t rely on your rearview mirror to drive into a storm. Learn why competitive win rates and real-time shopper data help you to de-risk in 2026.
Prioritizing Your Customers with Retail AI: The Outcomes-First Approach
Choose the best AI model for retail by answering these outcomes-first tech questions.
Retail's EX-Factor: The Impact of Employee Experience on Customer Satisfaction
Boost sales and customer experience (CX) through Employee Experience (EX). Plus, create safe and motivating work environments.